Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Catauta Chris
Very quick & efficient, booked test drive S-o vehicle was ready & whole transaction was Very smooth..
James F
Make sure you set aside PLENTY of time to see the range of cars you're interested in as there are simply too many. I had already checked a specific model online so it wasn't too time consuming. However I did spend a lot of unplanned time looking at many others. Staff are knowledgeable and reasonably friendly. 5 day short term insurance cover is available...Very Satisfied!!!
NANNI K
it was My first time in hilton cars and it was a good experience. I had some cars in my mind to see but even if you don't have any idea what car to see the customer service guys are so helpful and give you lots of ideas about the cars you need , I was expecting to wait a lot to see them but it was so easy and simple. the guy explained to me all the key features of the cars I wanted and after viewing the cars I went home to think about it. I recommend it to every one
saima k
Bought a car from them...Excellent service, great staff... everything went really smoothly, so much help with information on the car. Very competitive on prices. Found a great deal. HIGHLY RECOMMENDED
IONNIS G
Professional and friendly staff
chris y
Just bought my second car from Hilton car supermarket. I would recommend it to anyone as I have received excellent service and aftercare. The gentlemen who work there are very kind and professional. Thank you.
USSY
Called to check status and information about a car, they were very professional and gave me good advice.they answered all my questions and were very helpful. I am very happy. Thanks
JOHN B
There is a huge choice of vehicles and all seem to be well priced. After visiting all the other dealers i got the best FINANCE deal from Hilton. The staff i spoke to were all helpful and polite, and pressure free. All and all it was a good and very quick and easy experience. Hilton Car Supermarket takes the hassle out of a buying a car.
ROBERT L
Nice showroom. Great variety of cars. Process was pretty smooth and quick. I was originally approved for 6% however the sales staff got the interest rate down to 4.75% which was a great impression. Friendly and helpful environment. Overall i am very happy :)
Mark Williams
I would recommend Hilton car supermarket to anyone as the staff are friendly, the process of buying a car is made so simple and most of all they make people happy. I have today received a call from Jay to see if I am still happy with the car, that's how customer service should be ! ( other garages/dealers take note ) Thankyou so much for your help and when my wife's car needs changing I know where I will be coming The staff were very helpful and friendly, when we arrived we were greeted immediately by a member of the sales team which we were very impressed with. The whole experience was very positive and we would definitely recommend them, and will certainly buy our next car there
Junior C
Called Hilton Car Supermarket on Thursday 12th January 2017, and by Saturday 14th January 2017, we had part exchanged our Ford Focus (56 plate) and drove away in an immaculate BMW 5 Series (62 plate). We couldn't speak more highly of our sales rep SHANI who made the whole process quick and pain free. We almost didn't use Hilton Car Supermarket after reading some of the negative reviews, but we are happy we did, as all staff were polite, friendly and well presented. The offices where clean and ...
Jasper S
Recommended big time - Outstanding** Outstanding customer service from the whole team. In particular I would like to say a big big thank you to the after sales team and engineers they are simply outstanding. I have never experiences such exceptional, prompt and top class service. Very very friendly individuals and really made me feel like I was an important and valued customer. I recommend Hilton Cars to anybody - I've recommended it to family and friends and already one of them went and purchas ...
Mike S
Excellent Service before and afterwards. We purchased a BMW X5. The car is really nice to drive. We had some issue with the car and were booked in straight away for a diagnostic. After the fault was found they ordered the parts and fixed the same day. Really pleased with the after sales guys and would highly recommend them to friends and family.
YASMIN
I am from Yorkshire and travelled all the way to Dunstable earlier this week to view a car at the Hilton Car Supermarket! We received great service from all the staff that we had spoken to on great day. The staff member who dealt with us was Shani and he was extremely professional and helpful. Shani answered all the questions we had to ask regarding the car. Definitely recommend this place as they have a variety of cars available on site, and with helpful and friendly staff, you can't go wrong! 5 stars from me! Will be recommending to all my friends and family! Can't wait to get my first car!!! - Yasmin.
Jason Manford
Really happy with my new BMW 5 Series. I looked around every where for nearly a month before shortlisting few cars to Test drive. I got here and was amazed with the quality and quantity of the cars.
Sales team was really helpful. test drive was fine and just knew this was the one. Finance was done really quick and i am now a proud owner on a BMW.
worth every penny. customer service on the spot. really happy customer and would highly reccommend.
Yasmin Karolia
I am from Yorkshire and travelled all the way to Dunstable earlier this week to view a car at the Hilton Car Supermarket! We received great service from all the staff that we had spoken to on great day. The staff member who dealt with us was Shani and he was extremely professional and helpful. Shani answered all the questions we had to ask regarding the car. Definitely recommend this place as they have a variety of cars available on site, and with helpful and friendly staff, you can't go wrong! 5 stars from me! Will be recommending to all my friends and family! Can't wait to get my first car!!!